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Tuesday 24 April 2018

IOM Training Needs Analysis Questionnaire

Version: Tk/DT/1/1.1

Author: Simon Feasey


In order to enable IOM teams to clarify their existing skills and identify potential training needs we have developed a Training Needs Questionnaire (TNQ). The model we have used is that developed by the National Council for Voluntary Organisations (NCVO) who have produced a useful guide to the process of undertaking an organisational training needs analysis. Their full report is available at:

It is recommended that IOM managers review the content of the NCVO guide prior to embarking on the Training Needs Questionnaire.

The TNQ is loosely based on the set of Qualification and Credit Framework (QCF) units that underpin the Vocational Qualification Level 3 in Community Justice that sits within the Probation Qualifications Framework (PQF). This award is currently undertaken by Probation Service Officers within the Probation Service and is based on the National Occupational Standards (NOS) from which the occupational competences are derived.

It is recognised that the nature and context of IOM is very diverse and that the skills and training needs of staff will be driven by the specific organisational context and agency settings within which offender managers operate. For this reason we have include a broad range of competences and skills that potentially have relevance to these different environments.

It is not expected that this questionnaire will be used within the context of any formal accreditation framework for IOM training or professional development. It is intended to provide a diagnostic tool for individuals and teams which could provide better understanding of the range and breadth of training that may be required to enable practitioners to engage with offenders effectively. It is understood that currently the PQF provides the formal accredited framework for offender management and is subject to the Regulatory Framework published by the Ministry of Justice in 2010. That award is currently associated with Probation Officers and Probation Service Officers and this TNQ is not designed for probation staff who sit within the PQF.

This TNQ incorporates competencies associated with working with low to medium risk of harm offenders and is not designed to provide a needs analysis for practitioners working with high harm offenders.